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Neutrality & Ads

Our ranking is never for sale.

Here's exactly how Roamly keeps traveler recommendations independent — and what that means for the ads and affiliate links you'll see on the platform.

Last updated: April 13, 2026

How it works

The rules we follow — no exceptions

Rankings are based on traveler sentiment only

The system that generates and ranks recommendations does not ingest ad or affiliate data. Commercial signals are excluded entirely. A business's ranking reflects what travelers genuinely think — not how much it spends.

Sponsored content is always labeled

If something is sponsored or affiliated, it is marked clearly and placed in a dedicated area — completely separate from trust-based results. There are no unlabeled sponsorships, no ads disguised as recommendations.

Negative reviews cannot be suppressed

A business that claims a profile, pays for tools, or spends money on the platform has no ability to remove or hide honest traveler feedback. The review record is read-only to the businesses it covers.

Recommendations are explainable

AI-generated guides show the reasoning behind every pick — review quality, recency, fit for your trip type, and other factors. You can judge each recommendation yourself, not just take our word for it.

Ranking

What goes into a Roamly ranking

Rankings are built from traveler signals — not business spend. The factors we use include:

  • Review quality and volume, weighted toward recent feedback
  • Traveler sentiment across multiple categories (food, service, value, atmosphere)
  • Fit for your trip type, pace, and party composition
  • Operational signals — opening hours, seasonal closures, accessibility attributes

Commercial signals — ads, affiliate relationships, business tier — are never included. A business cannot move up this list by paying us anything.

Affiliate links

When we earn a commission — and how we disclose it

Some pages include booking modules — links to hotel search, tours, or activities through partners like Booking.com, Viator, and GetYourGuide. If you book through one of these links, Roamly may earn a commission at no extra cost to you.

These modules are:

  • Clearly labeled as affiliate or booking links
  • Placed in dedicated sections — never inside ranked results or Top Picks
  • Present as a convenience for booking, not as a recommendation signal

The fact that we earn a commission through a partner does not affect where that partner's properties appear in recommendations. Affiliate data is not a ranking input.

Advertising

How we handle advertising

Roamly may display ads to help fund the platform. Our commitments on advertising:

  • Always labeled. Ads are marked as "Sponsored" so you always know what you're looking at.
  • Never blended into recommendations. Ads are placed in designated areas — not inside Top Picks, guide sections, or ranked lists.
  • Non-intrusive formats only. We do not use interstitial takeovers, pop-ups, auto-playing audio or video, or any format that interrupts your planning flow.
  • Ad spend does not affect ranking. A business running ads on Roamly gets no ranking benefit from doing so.
FAQ

Common questions

Can a business pay to rank higher?

No. Businesses can pay for tools — verification, response features, insights. Never for a better position in rankings. Ranking is determined solely by traveler sentiment.

Do affiliate links change what gets recommended?

No. Whether or not Roamly has an affiliate relationship with a partner has no bearing on where that partner's properties appear in recommendations. Affiliate data is excluded from ranking.

Can a business remove a bad review?

No. A paying business has no ability to suppress, hide, or remove honest traveler feedback. Businesses can respond to reviews publicly — that's it.

How will I know when I'm seeing an ad?

Ads carry a visible "Sponsored" label. Booking modules with affiliate links are clearly marked. There are no unlabeled sponsorships on the platform.

What if I think something violates this policy?

Contact us through the Contact page. We review every report and take policy violations seriously.

A platform you can actually trust.

These commitments are structural — baked into how the platform is built, not just written in a policy document.